Author Archives: Robert Basil

The Plain Style

One of our resources over on the right-hand side of the page is “The Plain Language Style Guide,” published by the BC Securities Commission to help securities professionals in the composition of correspondence and public documents. Drafted with the assistance … Continue reading

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“We Agree”

“We agree much more than you think.” This was Niels Bohr‘s kind way of indicating profound disagreement with a colleague’s point of view.  The genial physicist knew that the literal truth of that statement – after all, all scientists would … Continue reading

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The Golden Rule

In most of my classes, when I am teaching email etiquette and protocol, I tell them the stories of Larissa #1 and Larissa #2.  Larissa #1 was a student of mine in the early 1990s, when I was teaching in … Continue reading

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The Purpose of Professional Communication

I tell my students that the primary purpose of workplace communication is to foster and maintain relationships. I usually tack on an inverse way of saying it – “The *other* primary purpose is to not screw up” – because that’s … Continue reading

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Merci bien, Zuzax …

We thank Zuzax Consulting WordPress hosting for hosting our new website.

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