Monthly Archives: May 2013
Communications Exemplar: Gender Shenanigans
I was delighted today to find that my friend Snipey (aka Alison Gianotto), whom I met last Defcon, was newly conspiring with her friend K2 to create a blog they’ve called Gender Shenanigans, which, as they describe it, . . … Continue reading
Advanced Communications Tactics: Coyote Wisdom
I’ve been thinking about coyote wisdom. Coyote is a main character in the stories of many North American aboriginal cultures; he is a trickster, a wise fool who shows up when everyone’s taking themselves a bit too seriously. He transforms … Continue reading
It’s Usually Not Mother’s Day
Are there any people other than mothers who ever truly know that they have been the most important person in the life of someone else? I like this question, and ask some variant of it in most of my professional … Continue reading
Complex Communications Solutions vs. Perhaps a Simpler One
From Paul Constant in The Stranger today: Chris DeRose published an article at Business Insider addressing the fact that McDonald’s is failing at customer service, with a vice president of the company openly talking about the “rude or unprofessional employees” … Continue reading
No More Memos
Delivered to my house this week was the instructor’s edition of Daniel G. Riordan’s stalwart textbook Technical Report Writing Today, 10th edition. I was thrilled, I have to say, having used the 9th edition of Riordan’s text in my upper-level … Continue reading