Monthly Archives: December 2012
The Golden Rule
In most of my classes, when I am teaching email etiquette and protocol, I tell them the stories of Larissa #1 and Larissa #2. Larissa #1 was a student of mine in the early 1990s, when I was teaching in … Continue reading
Editing
You cannot edit yourself any more than you can tickle yourself, and for the same reasons, Diane Middlebrook once told me. Better writers understand this. *** Here are the 9 C’s I use as an editor of other writers’ work: 1. … Continue reading
The Purpose of Professional Communication
I tell my students that the primary purpose of workplace communication is to foster and maintain relationships. I usually tack on an inverse way of saying it – “The *other* primary purpose is to not screw up” – because that’s … Continue reading
